Wipro Job in Hyderabad | MAC JAMF _SME

Website Wipro

Looking for a Wipro job in Hyderabad? Check out this blog post to learn more about the MAC JAMF _SME role and how to apply. Get the latest information on job openings, salary details, and more.

Duties and Responsibilities

  • Troubleshooting Windows, Outlook, Teams, and Citrix. VDI, VPN, Security App, etc. over Remote Support
  • Answer incoming calls and respond to customers’ emails in a timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and offer Solutions to customers.
  • Research, identify, and resolve customer complaints using applicable software.

Q: What Benefits & Perks are Offered?

A: Benefits include flexible working hours, health insurance, paid time off, and performancebased bonuses.

Q: What Experience is Needed?

A: Previous experience in customer service and/or technical support is preferred.

Q: What Language Proficiency is Needed?

A: Fluency in English is required.

Conclusion: This is an excellent opportunity for someone looking to start a career in customer service and technical support. With flexible working hours, health insurance, and performancebased bonuses, this is a great opportunity to work in a fastpaced and rewarding environment. Apply now to get started.

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