Website Shoppers Stop Ltd
You will also be required to receive stocks on the floor and display them as per VM norms, ensure timely closures of all inventory management and control processes, maintain displays, ironing, folding, piling, color blocking, ensure cleanliness and upkeep of the assigned section, and 100% tagging to ensure merchandise safety.
Requirements:
- Ability to handle customers efficiently
- Good stock maintenance skills
- Excellent customer care skills
- Focus on customer satisfaction
Responsibilities:
- Attend to every customer that walks in
- Assist customers by understanding their needs and closing sales
- Educate customers about the First Citizen Program, promotions, and offers
- Receive stocks on the floor and display them as per VM norms
- Ensure timely closures of all inventory management and control processes
- Maintain displays, ironing, folding, piling, color blocking
- Ensure cleanliness and upkeep of the assigned section
- Attend training sessions as per the schedule
- Complete all online certifications within the timeline
Q: What is the main responsibility of a Customer Care Associate at SSL-Gaur Mall Noida?
A: The main responsibility of a Customer Care Associate is to provide excellent customer service by attending to every customer that walks in.
Q: What are the required skills for a Customer Care Associate at SSL-Gaur Mall Noida?
A: The required skills for a Customer Care Associate at SSL-Gaur Mall Noida include the ability to handle customers efficiently, good stock maintenance skills, excellent customer care skills, and a focus on customer satisfaction.