Service Delivery Officer | Kotak Mahindra Bank Jobs

Website Kotak Mahindra Bank

If You are Looking for Jobs in Gurgaon, Check out this Service Delivery Officer Job vacancy in Gurgaon. Kotak Mahindra Bank offers high-interest rate savings accounts, low-interest rate personal loans, and credit cards with attractive offers.
In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI), becoming the first non-banking finance company in India to convert into a bank – Kotak Mahindra Bank Ltd.

Your Duties And Responsibilities as a Service Delivery Officer

  • Handling personalized service requests of customers.
  • Coordination with CPC/RPC/Investment desks for account opening of customers.
  • Managing complaints of customers and ensuring their resolution within TAT.
  • Generation of timely business MIS.
  • Ensuring strict adherence to compliance, audit, and regulatory requirements for a customer segment.

Requirements / Who Can Apply For This Position

  • Developing and maintaining banking relationships with a select group of high-net-worth customers
  • Courteous and polite.
  • Good knowledge of Microsoft excels.
  • Excellent communication skills with customer service orientation
  • Understanding of banking norms and processes.
Job Details  
Company Name : Kotak Mahindra Bank
Location : Gurgaon, Haryana, IN
Job Type : Full-Time

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