Senior Network Engineer | HPE, Chennai

If You are Looking for Jobs in Chennai, Check out this Senior Network Engineer Job Vacancy in Chennai. We are looking for a Senior Technical Support Engineer who will be responsible for helping customers diagnose and resolve complex technical issues. You will work closely with our Engineering team.

Your Duties And Responsibilities as a Senior Network Engineer

• Work with the customer to troubleshoot complex hardware and software issues and replicate customer environments and network problems as needed to provide resolution.
• Document issues and work with engineering if needed to provide fixes.
• Serve as the customer advocate for timely resolution of issues and for problem reproduction and escalation.
• Participate in new product development, customer training, and other support-related activities.
• Provide technical expertise and guidance during testing and deployment of Silver Peak systems;
• Manage critical customer issues and facilitate communication between customers, sales, and engineering;
• Help define and develop support processes and tools as appropriate.

Requirements / Who Can Apply For This Position

• Bachelor’s or Master’s degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
• 3+ years of experience supporting enterprise customers with complex data center environments, preferably with a network technology company
• 5 years of work experience

Job Details  
Company Name : Hewlett Packard Enterprise India Private Limited
Location : Chennai, Tamil Nadu
Job Type : Full-Time