Are you positive, energetic, and ready to engage with customers in a meaningful way? If so, the Technical Customer Engagement Specialist role at Startek may be the perfect fit for you. Not only will you have the opportunity to make a difference in the lives of our client’s customers, but you’ll also benefit from competitive pay, great benefits, and the option to work from home. Apply now for immediate consideration and join a fun and friendly team.
Q: What does the Technical Customer Engagement Specialist role at Startek involve?
A: The Technical Customer Engagement Specialist at Startek is responsible for communicating with customers through phone or written correspondence to resolve issues, answer inquiries, and recommend products and services. They also help onboard new customers and explain available services, while aiming to resolve issues on the first call or contact.
Q: What are the requirements for this role?
A: Candidates must have a high school diploma or GED, be at least 18 years old, have a steady employment history with excellent attendance, and live within the client’s service area. They must also have a high-speed internet connection and a dedicated office space free from distractions.
Q: What are the perks of working at Startek in this role?
A: Startek offers a competitive pay of $15 per hour plus commissions, employee discounts on cable, TV, and internet services, opportunities for career advancement, and paid time off for most major holidays. This role also offers the option to work from home.