Website Reliance Jio
If You are Looking for Jobs in Orissa, Check out this Advisor Voice Job vacancy in Orissa. Reliance Jio is one of India’s largest 4G networks and offers the best prepaid & postpaid, JioFiber broadband plans & more.
Jio is a young and dynamic organization with a mission to digitally transform India. We believe in making dreams a reality by bringing out the creativity and innovation in our employees. We have a host of initiatives through which we care for our employees throughout their life at Jio.
Your Duties And Responsibilities as an Advisor Voice
- Manage all customer interactions as rostered within parameters
- Demonstrate ownership on calls when contacted by customer
- Respond to all customers in an appropriate tone and language
- Offer a solution-based approach for all customer interactions
- Manage outbound campaigns as per business requirement
- Increase, develop and retain customer base through relationship
building and service - Educate the customer at every given possible opportunity
- Ensure update of the product, system, process, and policy knowledge
- Adhere to rostered timing, scheduled shifts, and activities
- Capture customer details and data relevant to the call or service
- Follow all contact center policies, procedures, code of conduct, and
legislative requirements
Requirements / Who Can Apply For This Position
- 10 + 2 / Graduation degree in any discipline
- 6 months – 2 years (Minimum 6 months experience in BPO is mandatory)
Job Details Company Name : Reliance Jio Location : Orissa Job Type : Full-Time