Website Kotak Mahindra Bank
This is an excellent opportunity for those who are interested in working in the financial services industry and have relevant experience. The job offers the chance to provide high-quality customer service, as well as the opportunity to meet sales targets and enhance customer value. If you are interested in applying, please submit your application today.
Q: What is the job description?
A: The job involves handling customer service requirements such as account opening, DMAT account opening, and resolving grievances. It also involves selling liability products and providing education on product features, as well as issuing checkbooks.
Q: What are the key performance indicators for this job?
A: The quality of advice given to customers, the speed and efficiency of service, and meeting sales targets for bank and investment products are key performance indicators for this job.
Q: What are the requirements for this job?
A: The job requires a graduate with a total experience of 1-3 years, including at least 1 year of relevant experience in financial services or banks. A blend of service and sales orientation is preferred, but a sales orientation is acceptable. Experienced customer service candidates from financial services with a sales orientation may also be considered.