Website ICICI Bank
Are you looking for an exciting career opportunity as a Relationship Manager in Bangalore? ICICI Bank is currently hiring for the position! Get all the information you need to know and apply today!
Duties and Responsibilities
- Build and deepen relationships with customers to achieve an increase in the share of wallet and revenues through the phone channel
- Provide professional customer service to achieve high customer satisfaction and retention which should result in a high Net Promoter Score
- Have complete knowledge of the customer base in terms of the profile, demographics, and assets in the bank
- Serve as one-point contact to the mapped customers of the bank
- Cross-selling and Upselling of products and services for both new and existing customers
- Providing advisory for various products offered by Banks to enhance relationship value
- Develop and maintain banking relationships with a select group of customers through individualized customer service
Q: What Experience is Needed?
A: A minimum of 3–5 years of experience in customer service and sales is preferred.
Q: What are the Age Requirements?
A: The minimum age for applicants is 18 years.
Conclusion: The Job of Build and deepening relationships with customers to achieve an increase in the share of wallet and revenues through the phone channel is a great opportunity for those who have the required qualifications and experience. It offers a competitive salary and benefits, and the chance to develop important skills in customer service and sales. If you‘re looking for an exciting career in banking