Website Shoppers Stop Ltd
Are you someone who loves interacting with people and has a flair for fashion? Look no further, as we have the perfect opportunity for you! We are currently hiring for the position of Personal Shopper at SSL-Tapasya Gurgaon Careers.
Responsibilities:
- Act as a single point of contact for customers before, during, and after-sales
- Guide customers through their shopping experience and advise them on current fashion trends
- Generate appointments and encourage frequent purchases by building strong relationships with clients
- Provide customized buying recommendations based on customers’ needs and desires
- Follow-up and fulfill commitments to ensure customer satisfaction
Requirements:
- Excellent communication skills
- Customer-focused mindset
- Flexibility and agility in adapting to changing customer needs
- Graduate degree
- 1-3 years of experience in a similar role
- Fashion sense and retail knowledge (desirable)
Q1. What are the primary responsibilities of a Personal Shopper?
A1. As a Personal Shopper, your main responsibility is to provide exceptional customer service and build strong relationships with high-value customers. This includes guiding customers through their shopping experience, advising them on fashion trends, generating appointments, and fulfilling commitments to ensure customer satisfaction.
Q2. What skills are required for this role?
A2. To excel in this role, you should possess excellent communication skills, be customer-focused, and have the ability to adapt to changing customer needs. A graduate degree along with 1-3 years of experience in a similar role is preferred. Additionally, having fashion sense and retail knowledge would be an added advantage.