Mphasis Ltd. | Junior Knowledge Specialist – Pune

  • Pune

Website Mphasis Ltd.

Are you looking for a career in tech? Mphasis Ltd. is hiring a Junior Knowledge Specialist in Pune! Learn more about the company, the role, and its requirements in this blog post.

Duties and Responsibilities

  • Maintain and track accurate records of PTO accruals, attendance, and time of usage via the Workforce Management system
  • Observe and monitor inbound and outbound call volume and create a strategic plan to improve and maintain KPI attainment
  • Identify and analyze data trends as they develop and communicate recommendations effectively to management in order to maintain KPIs

Q: What are the Benefits & Perks of the Job?

A: The benefits and perks of this job include a competitive salary, health insurance, paid time off, and other benefits.

Q: What Experience is Needed?

A: Applicants must have experience with Microsoft Excel, data manipulation, query writing, workforce management tools, and processes.

Conclusion: This is an excellent opportunity for anyone looking to work in a major city with a competitive salary and benefits. With the right qualifications and experience, you can make a positive contribution to the job and gain valuable experience in the process. Don‘t miss out on this great opportunity and apply now!

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