Are you looking for an exciting ITIL Service Management job in Pune? Look no further than eClerx! We are looking for experienced professionals to join our team. Apply now and join our rapidly growing organization.
Duties and Responsibilities
- Proactive prevention of issues – trend analysis, targeting support action and communication
- Building and maintaining Capacity & Availability Plan
- Continual improvement of Capacity, Availability, and Performance Management process
- Ensure adherence to quality/security standards defined for the engagement. Perform Trend analysis, identify top cases, and work with respective teams/individuals to achieve provided targets
- Uses knowledge gained from analysis to make recommendations or resolutions
- Collaborate with multiple teams to deliver results
Q. What is the Location of the Job?
A. The job is based in India.
Q. Language proficiency?
A. Good English communication skills both in spoken and written are essential.
Conclusion: eClerx offers an amazing opportunity for IT professionals to join one of India’s leading process management and data analytics companies. With competitive salaries and career growth opportunities, this job is the perfect opportunity to showcase your IT Service Management skills. So what are you waiting for? Apply now and start your journey with eClerx.