Are you looking for a job opportunity with one of India‘s leading multinational IT companies? HCL Technologies is hiring Software Engineers and Consultants in Noida. This is your chance to join a highly experienced team and make a difference in the IT industry. Get all the details about this job opportunity here.
Duties and Responsibilities
- To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.
- To provide support for on-call escalations orL3 level support and do incident and problem management
- Work on value-adding activities such as Knowledge base update and management, Training freshers, coaching analysts, and conducting interviews or participation in hiring drives.
- To participate or contribute to EN business in the creation of proposals to drive Service improvement plans.
Q: What Benefits & Perks are Offered?
A: This position offers a competitive salary, health insurance, and other employee benefits.
Q: What Language Proficiency is Needed?
A: Fluency in English is required, as well as proficiency in Python, Shell, and other scripting languages.
Q: What Experience is Needed?
A: A minimum of 8 to 12 years experience in the areas of Solution Architect & Pre–Sales, specifically with expertise in deploying enterprise applications on AWS, engineering & automation, native networking & security solutions, native AWS services, scripting, AWS database technologies, and networking fundamentals & concepts.
Conclusion: This is an excellent opportunity for experienced IT professionals to join a leading organization and contribute to their global cloud business. The successful candidate will have the chance to work in a fast–paced, dynamic environment, and gain invaluable experience in the areas of Solution Architect & Pre–Sales. With competitive salary, health insurance, and other benefits, this is the perfect role for an ambitious IT professional looking to make an impact.