Website Teleperformance
If You are Looking for Jobs in Gurgaon, Check out this Global Research Specialist Job vacancy in Gurgaon. We are looking for a Research Specialist to join our award-winning Global Customer Experience Lab. Through a proprietary database and methodology, the CX Lab provides reports and insights on consumer behavior that help our clients make informed decisions and improve their customer experience.
Your Duties And Responsibilities as a Global Research Specialist
- Support all aspects of research, including partnering with key stakeholders to frame problems, scope, and design research outputs, analyze results, and present findings
- Translate data into actionable business insights that drive business outcomes
- Create presentations and visual outputs
- Validate outputs created
- Drive research innovation and remain updated with new trends across the industry
- Support the development of proposals
- Participate in the training and development of internal and external team members
- Support creation of analysis and materials to be presented to companies
Requirements / Who Can Apply For This Position
- Higher Education Degree (Market Research, Statistics, Marketing, Social Sciences, Business, etc.)
- Minimum 3-year experience conducting custom research and insights projects in either client or agency
- Knowledge of Statistics
- Understanding of data analysis involving respondent-level survey data
- Proficiency in MS Office – especially PowerPoint and Excel
- Strong analytical and critical thinking skills
- Proficiency in Data Analytics and Visualization Tools (SAS, SPSS, R, Power BI, etc.)
- Fluency in English both written and spoken (mandatory)
- Enjoys working in a multicultural environment
- Positive attitude, solution-oriented and passionate about research
- Comfortable in working in different time zones
- Must thrive working in a dynamic, fast-moving environment with a high workload
Job Details Company Name : Teleperformance Location : Gurgaon Job Type : Full-Time