Digital Journey Owner Job in IDFC First Bank

If You are Looking for Jobs in Mumbai, Check out this Digital Journey Owner Job vacancy in Mumbai. The role holder has the responsibility to drive and manage the digital transformation journey of the bank in line with the long-term objectives. The role holder is expected to collaborate with a cross-functional team to gather requirements for digital transformation stimulate and promote new digital capabilities, ensuring the best-in-class user experience for the clients.

Your Duties And Responsibilities as a Digital Journey Owner

• Manage, monitor, and implement the digital strategy in line with the bank’s values, objectives, and priorities
• Manage the spend and value targets for Digital transformation and track the monthly performance and report progress
• Work with the IT Digital transformation team to regularly monitor and review performance, suggest ideas for improvements, and enhance efficiency
• Develop training materials and documentation for internal business users, keep materials up-to-date, and coordinate ongoing training sessions
• Collaborate with cross-functional team to gather requirements for digital transformation, stimulate and promote new digital capabilities
• Manage relationships with third-party digital delivery partners, focusing on performance management against agreed SLAs and KPIs
• Ensure best practices and processes across the digital transformation team for the consistent delivery of digital projects
• Stay abreast with global market trends and competitor strategies in key markets
• Develop and manage project plans including resource and cost estimates
• Active involvement in internal testing and UAT phases, managing the defect backlog, and clarifying requirements where necessary
• Assure adherence to the regulatory guidelines set by the bank
• Communicate with IT leads to identifying opportunities for utilization and collaboration.
• Create a culture of agility, elite performance, and innovation

Job Details  
Company Name : IDFC First Bank
Location : Mumbai, Maharashtra, India
Job Type : Full-Time