Website Muthoot Finance
As a Customer Service Executive, you will be responsible for building and maintaining strong relationships with both existing and potential customers. Your main goal will be to achieve self-business targets and ensure the profitability of the unit or branch. You will also need to ensure operational adherence as per the Manual of Instructions and laid down policies and practices.
Responsibilities:
- Build and maintain strong relationships with existing and potential customers
- Achieve self-business targets and ensure the profitability of the unit (branch)
- Ensure operational adherence as per the Manual of Instructions and laid down policies and practices
Requirements:
- Excellent communication and interpersonal skills
- Proven experience in customer service or a similar field
- Ability to multitask and prioritize effectively
- Strong problem-solving skills
- Proficient in MS Office and related software
Q&A Section:
Q: What are some of the key responsibilities of a Customer Service Executive?
A: Some of the key responsibilities of a Customer Service Executive include building and maintaining strong relationships with customers, achieving business targets, and ensuring operational adherence as per laid down policies and practices.
Q: What are the requirements for this position?
A: The requirements for this position include excellent communication and interpersonal skills, proven experience in customer service or a similar field, ability to multitask and prioritize effectively, strong problem-solving skills, and proficiency in MS Office and related software.