Cognizant is a leading professional services company that is hiring PRODUCTION ANALYSTs in Tampa. If you have excellent communication skills, average computer skills, and preferably call center/customer service experience, you should apply for this job. The duties and responsibilities of the job include supporting inbound call queue handling, providing online support, and troubleshooting. If you want to work for a company that is transforming clients’ business, operating and technology models for the digital era, this job is for you. Cognizant will never ask for any form of payment for your application or training. Apply now!
Q: What is the job?
A: The job is a PRODUCTION ANALYST.
Q: What are the requirements for this role?
A: The requirements are excellent communication skills, average computer skills, and preferably call center/customer service experience.
Q: What duties and responsibilities are associated with this job?
A: The duties and responsibilities include supporting inbound call queues handling client calls to process payroll, entering payroll and tax information, and answering questions for clients in multiple states. The job also involves learning and maintaining knowledge of the payroll processing system, and wage and tax laws to develop a trusted relationship with our clients, providing online support, troubleshooting, and handling escalations.
Q: What is Cognizant?
A: Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era.