Branch Sales Manager | IDFC First Bank Jobs

The role entails scaling up and growing the customer base for the branch. It also entails developing constructive relationships with customers and working closely with them to boost the volume of business across geographies by establishing a strong foundation with them as their financial partner of choice.

This role encapsulates the responsibility of customer sourcing and acquisitions and building strong relationships with key dealers, and strategic partners to help in client sourcing and acquisition. This is a critical branch-level role that directly impacts the revenue and P&L of the branch. If You are Looking for Jobs in Indore, Check out this Branch Sales Manager Job vacancy in Indore.

Your Duties And Responsibilities as a Branch Sales Manager

• Drive below-the-line activities in the assigned catchment to acquire new customers
• Ensure Sales process adherence & desired productivity of Sales Officers
• Manage, mentor, and motivate the Sales Officer’s team
• Monitor & ensure sourcing of quality savings accounts – in terms of product mix and value-driven customer -segments
• Monitor the quality of sourcing of products to evaluate the developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled
• Manage and improve the customer experience to establish a strong brand for the bank
• Spearhead manpower planning, recruitment, and training processes for both on-roll and off-roll employees to ensure high-performing talent across levels – Sales Officers
• Represent customer requirements as a customer advocate to the bank and give input to innovating new and relevant products
• Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer

Requirements / Who Can Apply For This Position

• Monitor key parameters on productivity, hiring quality, and attrition rates and make necessary improvements
• Mentor and coach team members to percolate ethos of customer-centricity, innovation, compliance, and integrity
• Create an environment for the team to focus on customer-centricity and fulfilling customer’s needs holistically
• Attract & retain best-in-class talent to meet Bank’s rapid growth targets

Job Details  
Company Name : IDFC First Bank
Location : Indore, Madhya Pradesh, India
Job Type : Full-Time