Website eClerx
Are you skilled in Desktop Admin and Mobile assets admin? We are currently seeking an Associate Manager – Technical for our company based in Mumbai.
Responsibilities:
- Administration of network user accounts and mailboxes
- Technical fault analysis and troubleshooting.
- Maintenance of data center environment – i.e. cabling, labeling, standards
- Desktop support and maintenance
- Troubleshooting skills – OS, Outlook, Server, Desktop related issues, FTP, DNS, Active Directory, File Servers, File/Folder Permissions
- Various Application Support
- Preventive Maintenance of Servers
- System Administrators – Level 2 Support
- Patch Management & Monitoring
- Antivirus Management
- Laptop Maintenance & Support
- Network Troubleshooting LAN, WAN, Switches, Connectivity
- Strong understanding of Microsoft Windows systems and network security concepts
- Knowledge of SharePoint [MOSS] & Microsoft Exchange
- Basic VMware troubleshooting skills
- Good customer interaction and result oriented
Requirements:
- Bachelor’s degree in Computer Science or related field.
- At least 4 years of experience in technical support with knowledge of Desktop Admin and Mobile assets admin.
- Excellent communication skills (written and verbal).
- Strong understanding of Microsoft Windows systems and network security concepts.
- Good customer interaction and result-oriented.
- Professional discipline, teamwork, and healthy competition.
Q. What kind of technical skills are required for this role?
A. The technical skills required for this role include desktop admin, mobile assets admin, troubleshooting skills (OS, Outlook, Server, Desktop related issues, FTP, DNS, Active Directory, File Servers, File/Folder Permissions), various application support, preventive maintenance of servers, system administrators – level 2 support, patch management & monitoring, antivirus management, laptop maintenance & support, network troubleshooting LAN, WAN, switches, connectivity, knowledge of SharePoint [MOSS] & Microsoft Exchange, and basic VMware troubleshooting skills.
Q. What are the responsibilities of an Associate Manager – Technical?
A. The responsibilities of an Associate Manager – Technical include administration of network user accounts and mailboxes, technical fault analysis and troubleshooting, maintenance of data center environment, desktop support and maintenance, preventive maintenance of servers, system administrators – level 2 support, patch management & monitoring, antivirus management, laptop maintenance & support, network troubleshooting LAN, WAN, switches, connectors, and more.