Amazon in Firozabad is looking for customer service representatives to join their team. This is a great opportunity for individuals who have excellent communication skills and are looking for a job in Firozabad. The job offers flexible timings and the chance to work in a dynamic environment. If you have the required skills and are looking for a challenging yet rewarding job, apply now for this exciting opportunity at Amazon.
Q: What is the job for?
A: The job is for a customer service representative at Amazon in Firozabad.
Q: What are the responsibilities of the job?
A: The responsibilities of the job include keeping records of customer interactions, transactions, comments, and complaints, communicating and coordinating with colleagues as necessary, providing feedback on the efficiency of the customer service process, managing a team of junior customer service representatives, and ensuring customer satisfaction and providing professional customer support.
Q: What are the job timings?
A: The job timings are from 9:30 am to 6:30 pm, Monday to Saturday.
Q: What skills are required for this job?
A: The required skills for this job include excellent communication skills, the ability to handle customer complaints, proficiency in using various channels of communication such as call, chat, and email, and the ability to manage a team of junior customer service representatives.