If You are Looking for Jobs in Chandigarh, Check out this Customer Service Associate Job vacancy in Chandigarh. An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Your Duties And Responsibilities as a Customer Service Associate
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
Requirements / Who Can Apply For This Position
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills – ability to clearly understand and state the issues customers present
- Ability to concentrate – follow customers issues without distraction to resolution
- Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
Job Details Company Name : Amazon Location : Chandigarh Job Type : Full-Time Job Posted on : 01-June-2022
To apply for this job please visit www.amazon.jobs.