Account Management Job in Mumbai | Sutherland Global Services Private Limited

Looking for an account management job in Mumbai? Check out the job opening at Sutherland Global Services Private Limited! Apply now to work with a driven and hard-working team in a fulfilling career.

Duties and Responsibilities

• Update and input Customer details and contact notes accurately into the system(s)
• Resolve Customer problems in a timely fashion & Deliver on Customer commitments
• Liaise with other departments within the program in the event a Customer call cannot be resolved at the first point of contact
• Achieve and maintain required metrics and goals.

Q: What benefits and perks are offered with this job?

A: The job description does not mention any specific benefits or perks. However, the company assures you that all your information will be kept confidential according to EEO guidelines.

Q: Is language proficiency required for this job?

A: The job description does not mention any specific language proficiency requirements. However, the candidate should be able to communicate effectively with customers over the phone.

Conclusion: If you are looking for a job in account management and have good communication skills, this could be a great opportunity for you. The job is located in Mumbai and the minimum educational qualification required is a Higher Secondary Certificate or Graduation. While the job description does not mention any specific experience requirements, the candidate should be able to take a high volume of inbound customer calls on a variety of different issues, update and input customer details and contact notes accurately into the system(s), and resolve customer problems in a timely fashion. Apply now to be a part of a dedicated and hardworking team at Sutherland Global Services Private Limited.